What is the maximum amount of airtime I can sell daily?
Unverified users have a lifetime maximum limit of ₦10,000. Verified users can sell up to ₦50,000 per day.
What is the minimum amount of airtime I can sell?
We only buy airtime of ₦1,000 and above.
Others
What are your hours of operation?
Our support team is available from 8 a.m. to 9 p.m. on weekdays and 10 a.m. to 7 p.m. on weekends.
Can I buy airtime from Convert?
This feature is currently under development.
Can I buy data?
This feature is currently under development.
Can I make utility payments from my Convert account?
This feature is under development. We will notify users when it becomes available.
Why should I trust Convert?
Convert.com.ng is a registered business in Nigeria with registration number A3H2020BC. You can visit us at 43 Zik Avenue, Awka, Anambra State.
Do you have a mobile app?
We operate exclusively through our website.
Payments
What if I do not receive my payment?
Please contact our support team if you do not receive your payout after 24 hours.
Can I change my payment information?
Yes, you can update your banking information at any time. However, we will only send payments to a new bank account that matches your personal information.
How soon will I receive my payment?
Once we confirm your airtime transfer, you should receive your payment within five minutes.
How will I get paid?
We will credit the bank account in your profile with the applicable payout amount.